Frequently Asked Questions
How do I place an order?
Placing an order is simple. All you need to do is browse the categories on the left hand site find Spanking Products you like, click on the more information button then click buy. You can then choose the quantity, check the price, continue shopping or if your happy with you’re selection you can proceed to the checkout. You will then be directed to a secure page where you can enter your payment details and your delivery address.
You will receive a confirmation of order email and your products will be on their way.
What methods can I use to pay?
Spanking.co.uk are happy to take the following payment methods. Visa, Mastercard, Visa Debit, PayPal.
How much do I have to pay for delivery?
UK Delivery prices are simple : If the Subtotal of your order amounts to less than £60 delivery to a UK address will cost £3.50 on a 3-5 day 2nd Class delivery from Royal Mail with no tracking number. If it is over £60 your delivery will be free on a 3-5 day 2nd Class delivery from Royal Mail with no tracking number.
If you would like a Next Working Day delivery and your order value is below £100 that delivery will cost £5.65 with a tracking number.
If you live in the UK and you order over £100 worth of Spanking products then you will benefit from Spanking.co.uk
FREE NEXT WORKING DAY DELIVERY.
EU Delivery: It takes about 7 working days on a tracked service and costs £16.62
Worldwide Delivery: It takes about 7 working days on a tracked service and costs £25.00
How quickly will I receive my order?
All orders are dispatched within 24 hours and delivery time will depend on which service you have paid for.
Do I need to open an account?
No Spanking.co.uk does not require an account to be opened to order products.
Is shopping on your website safe?
Spanking.co.uk uses 3D Secure Merchant card processing to process all online orders, this means that all of your credit card details and personal information is safe.
What if I want to cancel an order?
As we believe in fast delivery we require all customers who wish to cancel there order to do so within 12 hours.
What if I need to return an item?
If you wish to return an Item you must do so within 7 days from receiving your order. All products must be left in original packaging. The customer is required to pay the return shipping cost. We highly recommend Royal Mail Tracked service for delivery. We will not be held responsible for any returns that go missing in transit.Spanking.co.uk
100 The Brook
What if I want to make a complaint?
If you would like to complain or comment about any aspect of Spanking.co.uk please email [email protected]
What Regions do you ship to?
We ship all our order worldwide so no matter were you are you can enjoy Spanking.co.uk products.
Do you have any age restrictions?
You must be 18 or Over to purchase Adult Products in the UK, Spanking.co.uk will not accept orders from anyone under the age of 18.
Will my order be sent out in discreet packaging?
YES all of our orders are sent out in discreet packaging.
Products are intended as novelty items only, and no representation is made or implied as to their suitability or safety for any particular use. Purchasers use the products entirely at their own risk. The manufacturer or re-seller is not liable for any direct, indirect, incidental or consequential damage or loss howsoever arising caused by use or misuse of the products. This includes, but is not limited to, damage to the products and personal injury or damages due to use or misuse. It is agreed that the purchaser takes full responsibility in law. This does not affect your statutory rights. Any disputes are under the jurisdiction of UK law and courts.
How long to I have to RETURN an item by law?
14 days. More info can be found HERE